As a translation company offering language solutions in over 125 language combinations, Trustlations.com has vendors worldwide. In our 14 years in business we have worked with over 160 vendors in 30 countries. We have meticulous processes for selecting our vendors, including areas of expertise, years of experience, accreditations, certifications, grammar tests, etc.
We were recently defrauded by an agent of evil… someone who used either a false identity or copied someone else’s résumé and used it to bypass our system. They then requested a payment in advance, which although unusual, is not illogical since they had never worked with us before. The client rushed the project (which is very typical in our industry) and we really needed the vendor to deliver quickly, so we acquiesced and paid prior to delivery.